adherence to global IT security processes, procedures and policy
assist with security investigations to determine root cause, impact and remediation steps
planning, installing, configuring, supporting, and optimizing Exchange server systems (Hybrid architecture)
monitor, document and report on system utilization and capacity
resolve escalated email routing, connectivity, permissions and filtering support issues
integrating with already deployed application
communicative knowledge of English (at B2 level)
deep knowledge regarding Administration of Exchange systems as well as further development of the corresponding system landscape
knowledge regarding Administration of Skype as well as further development of the corresponding system landscape
knowledge of Trend Micro Antivirus Software and Tivoli/SP Backup Software for Exchange
support of our Exchange /Skype systems on the 2nd level and 3rd (with vendor) support levels
monitoring, trouble shooting and governance of the corresponding servers and services
“housekeeping” of the platform
maintenance and revision of the corresponding documentation
collaboration in IT projects
certificates in the area of specialization
knowledge of ITIL
knowledge of the Powershell scripting language
